Better outcomes Every call
Conversational AI agents that handle appointment scheduling, medication reminders, post-discharge follow-ups, and telehealth triage, with full HIPAA compliance and clinical sensitivity.
Patient engagement shouldn't depend on staff availability
Healthcare providers are stretched thin. Administrative staff spend hours each day on appointment reminders, rescheduling, medication adherence calls, and post-discharge follow-ups. Missed appointments cost the healthcare system billions annually, and poor medication adherence leads to preventable hospitalisations.
Patients, meanwhile, face long hold times, limited callback hours, and impersonal automated messages. The people who most need proactive outreach (elderly patients, those managing chronic conditions, post-surgical patients) are often the hardest to reach through traditional channels.
Healthcare needs patient engagement that scales without sacrificing the empathy and clinical awareness that builds trust and improves outcomes.
Don't just listen to a recording Experience the difference
Experience CallD.AI live in action. Click the Talk to Helen button to be connected to the MediCallD demo agent. Have the same conversation with her as your clients have with the agents in your contact centre. Discuss your upcoming procedure or make a booking, ask her to role play with you as if she were one of your agents, or ask anything about our platform and hear a natural, intelligent response.
- ✓ Real-time voice conversation
- ✓ Human response latency
- ✓ Powered by our multi-agent architecture
Try any of these with Helen
8 ready-to-run scenarios across pre-screening, imaging, patient care, and follow-up.
Tell her which practice or hospital you would like her to work for or she will default to her own.
MRI Pre-screening
Full MRI safety screening: metal implants, pacemakers, claustrophobia, pregnancy, contrast kidney function. One question per turn, warm tone.
Surgical Pre-admission
Pre-operative assessment covering medical history, medications (especially blood thinners), fasting instructions, anaesthesia screening.
Colonoscopy Preparation
Walks patient through bowel prep instructions, fasting, medication changes, and what to expect on the day.
CT with Contrast
Screens for kidney function, contrast allergy, metformin protocol, diabetes management, and previous reactions.
Post-operative Follow-up
Outbound check-in after surgery covering wound care, medication compliance, recovery milestones, red flag symptoms to watch for.
Mammography Screening
Preparation guidance, implant considerations, BreastScreen pathway, and managing patient anxiety around results.
Claustrophobia Management
Patient reports MRI anxiety. Helen discusses open MRI options, relaxation techniques, sedation pathway, and scan duration expectations.
Chronic Disease Management
Diabetes, cardiac rehab, or chronic disease check-in. Shows Helen managing ongoing patient relationships.
Helen is just a demonstration; she's not yet trained or tuned specifically for your organisation or use case.
To understand how CallD.AI can configure her to improve outcomes for your enterprise, your agents and your customers, book a walkthrough with CallD.AI
Intelligent patient engagement in three steps
Integrate with your clinical systems
MediCallD connects to your EHR/EMR, practice management system, and scheduling platform. It understands appointment types, provider availability, patient history, medication regimens, and care plans, enabling truly contextual conversations.
Engage patients with clinical sensitivity
AI agents conduct natural voice conversations adapted to each patient's needs. They confirm or reschedule appointments, provide medication reminders with dosage details, conduct post-discharge welfare checks, and perform preliminary triage, all with appropriate clinical language and empathy.
Update systems and escalate when needed
Appointment changes sync back to your scheduling system in real time. Clinical concerns trigger immediate escalation to nursing staff with full conversation summaries. All interactions are logged in the patient record with HIPAA-compliant documentation.
Designed for healthcare. Trusted by clinicians
Better outcomes, lower costs
From missed appointment to confirmed booking in under two minutes
"MediCallD handles all our appointment reminders and post-discharge follow-ups. No-show rates dropped 42% in the first quarter, and our nursing staff can focus on clinical care instead of phone calls."
Director of Patient Services, Regional Health Network
Connects to your clinical systems
MediCallD integrates with leading EHR/EMR platforms, practice management systems, and telehealth infrastructure.
Ready to improve patient outcomes at scale?
See how MediCallD can reduce no-shows, improve medication adherence, and free your clinical staff to focus on what matters most.
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